Putting forwarded emails into a folder

Question

Hello,

I have someone on staff (person A) who will be going on a leave for a few months and we want to forward all their emails to another account within our organization. We have set this up and it works great. The person (person b) receiving these new emails would like them all to go into a specific folder in Outlook as it deals with different topics than what they oversee.

The rule I have in place (but isn't working) is:

Person B: Move all emails from Person A and to Person A into the folder.

When I look at the forwarded messages it gives who it's from and has Person A as the recipient. Hence why I thought making the rule include "to Person A" but that doesn't seem to be working. Does Outlook treat forwarded emails different than just a regular incoming email? How can I get the forwarded emails from Person A into a specific folder?

Answer 1

Hi @Tim Gallegos ,

I'm glad your problem has been solved

Before i post here, i didn't notice that you have figured the problem out and i agree with your solution. As a share, I will present my test results and summarize your solution:

Use the below rule, when person B Christy01 receives the emails forwarded by a rule from person A Christy, the emails will be move to the specific rule in the person B christy01' mailbox.

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Answer 2

Never mind... I figured it out.

It can't have both conditions "from Person A" and "to Person A". It just needed to have the condition "to Person A".