Can't sign into onedrive (file explorer)

Question

I can access my onedrive files via internet browsers, but I can't sign in via the file explorer. When I try I get the following:

Error

Something went wrong. [1200]

Correlation Id: 52e46dbc-41f1-4f7c-9718-d0ba4922708e

Timestamp: 2023-03-28T15:12:26.000Z

DPTI: 63985adda0727ec92dbbb1710fbaa7ec74c56884bd986004b8f09dcb4916be4e

Answer 1

Hi @Mitch Broughton

Currently, I suggest you try following steps to have a check.

• Go to Windows Credential Manager, remove the OneDrive credential.
• Go to the Windows Settings, click Accounts and then Access work or school, disconnect the OneDrive account.
• Go to Registry Editor, then please locate to Computer\HKEY_CURRENT_USER\Software\Microsoft\OneDrive, and delete all registry in it. (Serious problems might occur if you modify the registry incorrectly. Before you modify it, please remember to back up the registry for restoration in case problems occur.)

If the steps do not work, I suggest you delete the folders as below, you can also back them up just in case:

• %LOCALAPPDATA%\OneDrive\cache\qmlcache
• %LOCALAPPDATA%l\Microsoft\OneDrive\settings
• %LOCALAPPDATA%\Microsoft\OneAuth
• %LOCALAPPDATA%\Microsoft\OneAuth\IdentityCache

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Answer 2

i have done what you outlined and still have the issue: