Hi @Thangarajan, Sukivarshini Thank you for contacting us on Microsoft Q&A platform. Sorry for the inconvenience this must have caused you!
My free trial and learn sandbox account are same?
We need to check what type of account you have for sandbox.
If you are unable to see the free trial account, please ensure that you are using the right account to login.
Check the Global subscription filter and see if you are in the right directory. Refer to the link - https://learn.microsoft.com/en-us/azure/devtest/offer/how-to-change-directory-tenants-visual-studio-azure
If you still don't get access, submit a ticket to Azure billing and subscription management support team for further assistance. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.
Here is the link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.
If the response helped, do "Accept Answer" and up-vote it