MSAL - handleRedirectPromise() returns null token or cache errors in JS.

Juan Francisco Sánchez 25

Hi to all, I am Juan Francisco Sánchez a web app dev,

I am implementing AAD's user system. Now we have deployed it with the redirect option instead of popup. To handle the token returned after a sign in, we use the handleRedirectPromise() function as shown below.

User's image

Often when the promise is resolved the tokenResponse that returns is null, and other times throws the error "no_token_request_cache_error: No token request found in cache.", and sometimes it works well. I don't understand why this could happen so if anyone has any knowledge about this, i will truly appreciate his help.

Thanks to all of you.

Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,476 Reputation points

2023-03-30T00:44:39.24+00:00

Hello @Juan Francisco Sánchez , proceed to Collect a network trace in the browser (Browser-based apps only) and share your HAR file. No PII should be included.
Juan Pablo (Hexaware), Imperiale 10 Reputation points

2023-11-22T17:49:06.8666667+00:00

Hello, how are you? I currently have a similar issue, but in my situation, I manage a React web app that is embedded within Excel using the Office Add-in library. We never had an issue, but recently, I noticed that in the authentication flow, there is a problem when using the online version in an Excel browser. After executing the authentication logic in a pop-up with the function.

Pop up PublicClientApplication and HandRedirectPromise

, the 'HandRedirectPromise' function responds correctly. However, it seems like there is an issue with storing my session in the cache because in another component where I acquire different tokens based on scopes using the 'acquireTokenSilent' function, when checking my accounts with 'msalInstance.getAllAccounts()', it returns 'account null' as if there were no active accounts in the cache. This prevents me from using the 'acquireTokenSilent' function correctly to receive my tokens.

Error trying to call acquireTokenSilent without Account:

PublicClienteApplication in the service that use to get the token by scopes and account:

I believe the problem is in the configuration of my 'PublicClientApplication,' specifically in the 'Cache' property. However, with the same configuration, we had no problems before, and now, in the new version of Edge, it doesn't work.

I would like to know if anyone knows how to configure it correctly so that the cached account and session information can be shared between different tabs. Since the login occurs in a pop-up, I need that information to persist so that other tabs, when accessing that information, find the active accounts and can receive my tokens for each of my scopes.

I want to clarify that when this is executed in the Desktop version of Excel, there are no issues, and it works correctly. The issue only arises in the online version.
Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,476 Reputation points

2023-11-22T18:10:07.44+00:00

Hello Juan Pablo, please post your question as a new thread and mention me. Also, it would be great if you can add your code as text but not pictures.
Juan Pablo (Hexaware), Imperiale 10 Reputation points

2023-11-22T21:12:49.7766667+00:00

Hi Alfredo Revilla, this is my new post : https://learn.microsoft.com/en-us/answers/questions/1434874/getallaccounts-return-empty-array-cache-problem-ms

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MSAL - handleRedirectPromise() returns null token or cache errors in JS.

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