Why has my expired certification not updated on Credly or in my Microsoft Cerification Profile?

Tyler Bates 20 Reputation points

I earned the SC-400 certification a few weeks ago.

This was a certification that I had previously earned but I had accidentally let expire.

After passing the certification, it still has not updated on Credly or my microsoft cerfication profile and still shows as expired.

I have seen other questions about this issue on here - is there any idea on how this issue can be resolved?

I plan to take another expired certification soon and would like to be able to find a solution to this.

Below is a picture of the "pass" status almost a month ago via the PearsonVUE website.

User's image



Not Monitored
Not Monitored
Tag not monitored by Microsoft.
36,638 questions
0 comments No comments
{count} votes

Accepted answer
  1. Dave Patrick 426.2K Reputation points MVP

    I'd try asking for assistance with cert results and transcripts in dedicated forums here. Participate\Ask A Question


    Certification Profile/Certification Dashboard

    Microsoft Certification / Exams / Score Reports or Exam Results

    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.

2 additional answers

Sort by: Most helpful
  1. TP 79,156 Reputation points

    Recommend you post your question in Certification forum. The support moderators over there can help fix your profile so it shows correct information:


    If the above was helpful please click Accept Answer.



    1 person found this answer helpful.
    0 comments No comments

  2. Eflin Charles 0 Reputation points

    Hi Tyler Did this get resolved for you, same issue here this morning. Should have updated by now. Thanks in advance.

    0 comments No comments