Why has my expired certification not updated on Credly or in my Microsoft Cerification Profile?

Question

I earned the SC-400 certification a few weeks ago.

This was a certification that I had previously earned but I had accidentally let expire.

After passing the certification, it still has not updated on Credly or my microsoft cerfication profile and still shows as expired.

I have seen other questions about this issue on here - is there any idea on how this issue can be resolved?

I plan to take another expired certification soon and would like to be able to find a solution to this.

Below is a picture of the "pass" status almost a month ago via the PearsonVUE website.

Thanks!

Tyler

Answer 1

I'd try asking for assistance with cert results and transcripts in dedicated forums here. Participate\Ask A Question

Dashboard

Certification Profile/Certification Dashboard

Microsoft Certification / Exams / Score Reports or Exam Results

Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Recommend you post your question in Certification forum. The support moderators over there can help fix your profile so it shows correct information:

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

If the above was helpful please click Accept Answer.

Thanks.

-TP

Answer 3

Hi Tyler Did this get resolved for you, same issue here this morning. Should have updated by now. Thanks in advance.