@Kobbi Thank you for reaching out to us!
This error message indicates that the latest backup has inconsistencies and cannot be verified. To resolve this issue, you can try the following steps:
- Check if the latest version of the Backup agent is installed<sup>.</sup>
- Check if the cache folder (also referred to as scratch folder) is correctly configured, has the necessary prerequisites, and has unrestricted access<sup>.</sup>
- Increase the shadow copy storage space on the protected volume using vssadmin<sup>.</sup>
If tis is Mabs server follow below steps:
- Verify that the automatic consistency check option in the Protection Group Wizard is turned on
- Check for space-related issues in the DPM storage pool on the DPM/Microsoft Azure Backup Server, and allocate storage as required<sup>.</sup>
- Check the state of the Volume Shadow Copy Service on the protected server. If it's in a disabled state, set it to start manually. Start the service on the server. Then go back to the DPM/Microsoft Azure Backup Server console, and start the sync with the consistency check job<sup>.</sup> Let us know If the issue persists!
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