Teams premium will not let me record meetings

Question

We are using Teams Premium and creating meeting templates. I'm trying to test the "intelligent recap" feature but I can't record the meeting. I'm a Teams admin and have all of the setting set to allow recording but in the meeting itself there is no option.

Answer 1

Hi @Jim Marable

Do you have the same problem in Teams web client?

To determine if there's a problem with your account, run the Teams Meeting Recording Test. This diagnostic checks if your account meets all requirements to record a meeting in Teams. If the issue persists, continue with the following information.

• Leave and rejoin the meeting. This might restore the recording functionality.
• Use the Teams web client to join and record the meeting.
• Make sure that you're trying to record a meeting, and not a 1:1 call. Call recording is controlled by the AllowCloudRecordingForCalls parameter of Teams calling policies.

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