Hi @SayliPW
The best way to get your issue resolved is by creating a ticket. This way, you can work with our support engineers directly and solve your issue faster. Azure Billing and Subscription Management support is included in the Basic Support Plan at no cost. You can also check out https://azure.microsoft.com/en-us/support/options/#support-plans and click on “Submit a support ticket” to get started.
We hope this helps!