i cannot download videos in files through chat

HajjarChristelle-7052 0 Reputation points

Trying to download files from sharepoint and chat it does not work

Windows 10
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  1. Haoyan Xue_MSFT 20,906 Reputation points Microsoft Vendor

    Hi @HajjarChristelle-7052

    Since we can't reproduce your situation, we need to narrow down the problem and try some things.

    1.Please make sure that your file itself has not expired or been deleted.

    2.Try uploading another video file, then try the download again.

    3.Are other users with permissions facing the same problem? View through another computer or account.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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