i cannot download videos in files through chat

HajjarChristelle-7052 0 Reputation points
2023-03-30T17:59:22.99+00:00

Trying to download files from sharepoint and chat it does not work

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,818 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,257 questions
Azure Stream Analytics
Azure Stream Analytics
An Azure real-time analytics service designed for mission-critical workloads.
335 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
9,875 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Haoyan Xue_MSFT 20,906 Reputation points Microsoft Vendor
    2023-03-31T03:06:29.1833333+00:00

    Hi @HajjarChristelle-7052

    Since we can't reproduce your situation, we need to narrow down the problem and try some things.

    1.Please make sure that your file itself has not expired or been deleted.

    2.Try uploading another video file, then try the download again.

    3.Are other users with permissions facing the same problem? View through another computer or account.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.