Hi @Glenn Maxwell ,
To disable automapping on a mailbox, use Exchange Online PowerShell to remove the user's full access permissions from the mailbox, and then add the user's full access permissions back to the mailbox, but with automapping disabled.
To remove the user's full access permission from the mailbox, run the following command:
Remove-MailboxPermission -Identity <MailboxIdentity> -User <UserIdentity> -AccessRights FullAccess
To grant full access permissions back to the user on the mailbox with automapping disabled, run the following command:
Add-MailboxPermission -Identity <MailboxIdentity> -User <UserIdentity> -AccessRights FullAccess -AutoMapping $false
For details: https://learn.microsoft.com/en-us/outlook/troubleshoot/profiles-and-accounts/remove-automapping-for-shared-mailbox
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.