Blue screen error with status code IQRL LESS_OR_NOT_EQUAL and windows keep on rebooting continuously and automatically

Question

I am using Windows 10 laptop with 8GB RAM and Intel i5 10th gen processor.

When I was working in my laptop yesterday, suddenly a blue screen error saying status code bad pool and restarted the laptop. Then, I wanted to check why that happened. So I tried some work around by checking windows updates, checking bios updates, checking drive system errors, check if all drivers are updated. Then found a workaround someone was saying through a youtube video, to run the verifier.exe run command and select the drivers unsigned to verify, and I found there are no issues there. So Then selected verify for the installed drivers and clicked Finish button to verify as said. I am not sure if something of that was running in the background. So, then once clicked Finish button, I immediately restarted my laptop. Then a bluescreen error came saying status code something starting mcc.. like that and restarted the laptop once. Then immediately it displayed blue screen error again saying status code IQRL LESS_OR_NOT_EQUAL and restarted the laptop again. Then the laptop rebooted very slowly with the cursor too move slowly when I move the cursor through TouchPad. Then the desktop applications started displaying slowly followed by Taskbar menu icons displayed very slowly. I just tried to refresh by right click, but the laptop displayed blue screen error again saying status code IQRL LESS_OR_NOT_EQUAL and rebooted again and this kept repeating continuously automatically.

I am not sure what went wrong and not sure if the verifier.exe was running in the background when I did restart, which caused any issues. So any instructions or guidance to resolve the issue completely and make my laptop to work back fine absolutely would be appreciated. Please provide detailed guidance of steps as I am not from technical background.

Answer 1

Hi, thanks for coming into the forums. I'm also a user like you and I'll be more than happy to help you to the best of my knowledge.

This error could be related to a memory error or corrupted files in the system.

1. Hold down the power button for 10 seconds to turn off your device.
2. Press the power button again to turn on your device.
3. On the first sign that Windows has started (for example, some devices show the manufacturer’s logo when restarting) hold down the power button for 10 seconds to turn off your device.
4. Press the power button again to turn on your device.
5. When Windows starts again, hold down the power button for 10 seconds to turn off your device.
6. Press the power button again to turn on your device.
7. This time, allow your device to fully start up.
8. Select Advanced options.
9. Now that you're in winRE, on the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair > Restart.

If that didn't work, follow steps 1-8 again then choose System Restore or Reset PC.

For reference to the instructions provided. You may check this link. https://support.microsoft.com/windows/31ce2444-7de3-818c-d626-e3b5a3024da5

If the reply is helpful, please Upvote and Accept it as an answer.

Answer 2

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

BSOD - Posting Instructions - Windows 10 Forums (tenforums.com)

BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)

--please don't forget to upvote and Accept as answer if the reply is helpful--