How to fix BSODS caused by Network Driver Interface Specification (NDIS), Realtek 8125/8136/8168/8169 NDIS 6.40 64-bit Driver, and TCP/IP Driver. All of which display DRIVER_IRQL_NOT_LESS_OR_EQUAL

jeno gonzalez 0 Reputation points
2023-03-31T01:46:03.9433333+00:00

I've been experiencing frequent BSODs in the past few months occurring at random times. I tried updating my drivers, doing a memtest SFC & CHKDSK scans which did not fix the problem or showed things were normal and there were no file corruptions.

Gdrive link for dumps: https://drive.google.com/drive/folders/1YFc_5i7dFCRctR8clTQ_nKLG_wMA_L8H?usp=sharing

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Limitless Technology 44,776 Reputation points
    2023-03-31T10:32:36.3+00:00
    Hello
    
    Thank you for your question and reaching out. I can understand you are  having query\issues related  to BSOD due to Network drivers.
    
    1. Please reset BIOS to default values.
    
    2. Download Network drivers from Realtek  as per your NIC model.
    
    3.  Disable any Antivirus program or Windows firewall you may have for temporary purpose.
    
    4.  Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter 
        ->  C:\Windows\Temp
        ->   %USERPROFILE%\AppData\Local\Temp
    
    5.  Disable fast startup using below command from elevated prompt.
    
    Powercfg -h off
    
    --If the reply is helpful, please Upvote and Accept as answer--
    

  2. Docs 16,071 Reputation points
    2023-04-01T03:04:14.95+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    BSOD - Posting Instructions - Windows 10 Forums (tenforums.com)

    BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  3. Docs 16,071 Reputation points
    2023-04-04T04:52:48.85+00:00

    These problems were identified: %%%%%%%%%% a) drive file corruption b) malfunctioning RAM module(s) c) dump files deletion due to insufficient drive free space %%%%%%%%%%
    Please perform the following steps: (in sequence) %%%%%%%%%%

    1)Increase the free space on the Windows drive so that there is > 30 GB free space %%%%%%%%%%

    2)Run this bat script and post share links into this thread using one drive, drop box, or google drive Tuneup plus: Diskpar info: (bat scripts by default prompt antivirus software and require manual overrides) https://www.tenforums.com/attachment...p_plus_log.bat https://www.tenforums.com/attachments/bsod-crashes-debugging/355861d1640707960-batch-files-use-bsod-debugging-diskparinfo.bat %%%%%%%%%% 3)Make a new restore point: https://www.tenforums.com/tutorials/4571-create-system-restore-point-windows-10-a.html#:~:text=Restore%20points%20are%20stored%20in%20the%20hidden%20protected,are%20created%20afterwards%2C%20old%20ones%20are%20automatically%20deleted. %%%%%%%%%%

    4)Run: HD Tune (free or trial version) (all drives) [http://www.hdtune.com/] Post images or share links into this thread displaying results on these tabs: a) Health b) Benchmark c) Full error scan %%%%%%%%%%

    5)Run: Sea Tools for Windows https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/100869623_B.pdf https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/SeaToolsWindowsInstaller.exe Post images or share links into this thread displaying results for the Long Generic test %%%%%%%%%%

    6)Run the Crucial scanner and post a link into this thread: https://www.crucial.com/store/systemscanner %%%%%%%%%%

    7)Open administrative command prompt and type or copy and paste: chkdsk /b /v Run these chkdsk switches on all disk drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b/ v E:, etc. These chkdsk switches can take significant time to run so plan to run the switches on the Windows drive overnight while sleeping. C:\WINDOWS\system32>chkdsk /b /v The type of the file system is NTFS. Cannot lock current drive. Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N) Type: Y Reboot as needed. %%%%%%%%%%

    8)After all chkdsk /b /v have completed on all disk drives run this bat script and post a share link into this thread using one drive, drop box, or google drive chkdsk from event (bat scripts by default prompt antivirus software and require manual overrides) https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat %%%%%%%%%%

    9)Run Memtest86 (free version) for two tests of four passes each (total eight passes) https://www.memtest86.com/ Just one error is a test fail and testing can be aborted. Take pictures > post images or share links into this thread using one drive, drop box, or google drive Memtest86 has a feature to create text / html reports. If possible, include the reports with the images in the share links. %%%%%%%%%%

    10)Upgrade the BIOS to the most up to date non-beta BIOS: https://www.msi.com/Motherboard/A320M-PRO-VH/support %%%%%%%%%%

    11)These steps can be performed overnight while sleeping: a) HD Tune Full error scan b) Sea Tools for Windows Long Generic test c) Chkdsk /b /v d) Memtest86 %%%%%%%%%%

    ------------------------Disk & DVD/CD-ROM Drives------------------------      Drive: A: Free Space: 825.6 GBTotal Space: 953.9 GBFile System: NTFS      Model: ST1000DM010-2EP102      Drive: C: Free Space: 22.3 GBTotal Space: 113.8 GBFile System: NTFS      Model: Kingmax SSD 120GB      Drive: D: Free Space: 579.2 GBTotal Space: 953.9 GBFile System: NTFS      Model: TOSHIBA MQ01ABD100      Drive: E: Free Space: 1065.6 GBTotal Space: 1907.7 GBFile System: NTFS      Model: ST2000DM008-2FR
    
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  4. Docs 16,071 Reputation points
    2023-04-04T05:02:26.37+00:00

    When the above post was created it was spaced with multiple spaces between each steps. When post your answer was clicked the website rearranged the post to where it was no longer readable. I'd spent a lot of time creating the post. I'm sorry that it was not easy to read. A thread was opened in another thread to ask for website help.

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