Can't set up phone sign-in

Question

Gabriel 0

I'm trying to set up Phone sign-in using Microsoft Authenticator but I keep getting this error message: Screenshot_20230331-172000

Ed Harris 25 Reputation points

2023-03-31T22:25:21.1566667+00:00

Hello! I’m not sure what your question is, but this is a feature of MFA.
Gabriel 0 Reputation points

2023-04-08T22:42:57.77+00:00

Question is how can I set up phone sign in. It says my device is already registered, but it also said that device registration was a precondition for phone sign-in, so the error message contradicts Authenticator's instructions. It also says I cannot enable this feature for multiple accounts, but to my knowledge I haven't enabled it for any other account.
Gabriel 0 Reputation points

2023-05-13T15:39:24.46+00:00

Also, how can "we ran into an error" be considered a "feature" of MFA?

1 answer

Ed Harris 25 Reputation points

2023-03-31T22:25:21.1566667+00:00

Hello! I’m not sure what your question is, but this is a feature of MFA.
Gabriel 0 Reputation points

2023-04-08T22:42:57.77+00:00

Question is how can I set up phone sign in. It says my device is already registered, but it also said that device registration was a precondition for phone sign-in, so the error message contradicts Authenticator's instructions. It also says I cannot enable this feature for multiple accounts, but to my knowledge I haven't enabled it for any other account.
Gabriel 0 Reputation points

2023-05-13T15:39:24.46+00:00

Also, how can "we ran into an error" be considered a "feature" of MFA?

Answer 1

Mohd Akram Ali 0

I am facing issue. Disgusting experience with auth app. I am unable to add device and also not getting notification on my auth app.