My Subsciptin Disable

Lydia Agarzaeva 0

My Account disable i try contact with support for a moth without helping

kobulloc-MSFT 26,346 Reputation points Microsoft Employee

2023-04-02T01:51:47.31+00:00
Hello, Lydia Agarzaeva !

What should I do if my account is disabled due to a violation of the Terms of Service?

It sounds like there was at least one violation of the terms of service. Unfortunately, we are not able to assist with these issues on the forums as you must create a support request and work with the security team.

Check your email - For many violations of Terms of Service, you should receive an email sent to the address associated with your Azure subscription that provides additional information so that you can correct the violation. Check your email to see what action needs to be taken.

Review the Terms of Service - Make sure that you review the Terms of Service so that you are aware of anything that may constitute a violation and take corrective action: Microsoft Azure Legal Information / Microsoft Azure Offer Details / Azure Terms of Service (you'll need to scroll down a bit)

Create a support request - Violations are reviewed by our security team but if you feel that your case needs to be revisited, create a support ticket. You can do this either online or through the portal by searching for Help + support and clicking on Create a support request (Issue type: Subscription management / Problem type: Re-enable my subscription).

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