Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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Bedvit
0
Reputation points
Dear Team,
I am geeting an weird error with no much description when I am trying to chat with Azure Open AI.
Error says-
Completions call failed:
Completions call failed. Please try again.
I tried to access the same model from my mobile, it works.
Could you please confirm what can be the issue.
Thanks,
Bedvit
Azure OpenAI Service
{count} votes
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VasaviLankipalle-MSFT 18,676 Reputation points Moderator2023-04-03T22:14:40.84+00:00 Hi @Bedvit , Thanks for using Microsoft Q&A Platform. Could you please share more details regarding the model you are using and how you are reproducing this along with the error screenshots?
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Bedvit 0 Reputation points
2023-04-04T06:14:06.62+00:00 Davinci03 or 02, ada - tried with lot of models. It started working for a while and again the same error since yesterday night.
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Bedvit 0 Reputation points
2023-04-04T06:15:13.61+00:00 The issue only happens on my company laptop. But sometimes it also works on the same laptop. Never faced the issue on my mobile device for the same subscription.
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romungi-MSFT 48,891 Reputation points Microsoft Employee Moderator2023-04-04T06:29:54.7266667+00:00 @Bedvit I think you might be hitting the limits of your deployments based on the behavior you have mentioned. It could be easier if you are able to setup logging or diagnosis on your resource. You might as well request for a quota increase and check if it works for you. Thanks!!
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Bedvit 0 Reputation points
2023-04-04T06:34:53.0666667+00:00 Then how it is working from my mobile device, have never noticed the issue from my mobile. The intermittent failure is happening only in my company laptop
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romungi-MSFT 48,891 Reputation points Microsoft Employee Moderator
2023-04-04T06:37:49.9366667+00:00 Enabling logging might help debug the requests that are originated from your laptop or any other devices. You can also raise a support case using this request id so that the service team can lookup and advise on what could be causing the issue. Thanks!!
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