Email Alternative Credential Verfication

Longbow Technologies 0 Reputation points
2023-04-03T09:07:19.4866667+00:00

Hi Azure Admin,

I am facing an issue that an account "longbow@live.com.my" login into Azure Portal.

It blocks me from accessing the Azure Portal and pending for verification for new Security Alternate Email Verification.

it need takes 30 days process.

Yes, it is ok to convert process 30days. Problem is why do need to block the account from allowing to use Azure Portal / Azure Active Directory? Is there any solutions can help me as soon as possible?

All my company active directory controls dependant on this email account access.

Please contact me as soon as possible for solution :
Email : edward.woo@longbow.com.my

Contact No : +6019-3902779

Country : Malaysia

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Carlos Solís Salazar 17,021 Reputation points MVP
    2023-04-03T10:16:06.43+00:00

    Thank you for asking this question on the Microsoft Q&A Platform.

    I can understand your frustration

    If there is no another Tenant admin user and your user has been locked out, you should raise a support ticket with Azure.

    Global Support Phone Numbers - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 (here you can find the number of the support teams of your region)

    Hope this helps!


    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

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