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how to fix error 0x080071771 on my files in my external hard drive storage

Kayode Adedokun 0 Reputation points
2023-04-03T14:09:58.0433333+00:00

MY FILES IN EXTERNAL HARD DRIVE ARE NOT EXECUTABLE , IT HAS BEEN ENCRYPTED AFTER STORING THE FILES IN THE EXTERNAL HARD DRIVE BECAUSE I WANTED AN UPGRADE ON MY SYSTEM

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Limitless Technology 44,121 Reputation points
    2023-04-04T15:49:46.0666667+00:00

    Hello Thank you for your question and reaching out. I can understand you are having query\issues related to accessing files from External drive. When customers attempt to access certain files on Windows 10 or Windows 11, they see the error 0x80071771. The specified file could not be decrypted, according to the error notice. In most circumstances, insufficient user privileges are the cause of the issue. Please go to File properties and give yourself Full control permission from Security tab. Also on the File properties -> General Tab -> Advanced -> Remove the check from checkbox titled Encrypt contents to secure data. --If the reply is helpful, please Upvote and Accept as answer--