Edge not listed in Apps and Features - Error 1722

Question

Microsoft Edge is not a listed program in the control panel programs and features. However, Microsoft Edge is available in the start menu and runs fine.

The following error is returned when attempting to install the update for Microsoft Edge 111.0.1661.62 MicrosoftEdgeEnterpriseX64.msi error 1722 There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

The first install attempt was done through PDQ, then after the failure, I tried performing the install locally.

This is not an Internet-connected system. The update will be applied to Windows 10 Version 1809 for x64-base on Vcenter Virtual Machines. Some of the servers successfully installed the update and some did not. I tried a side by side comparison and uninstalled some applications from the servers with the error to match the working servers. They are under the same GPOs and Windows registry policies. They all have at least 50GB of free space. Their latest Windows update is Win-10-1809-20230214-kb5022840. On one of the problem servers, I installed the latest update to see if it helped: Win10-1809-20230314-x64-kb5023702. I performed multiple reboots.

I also tried this command:

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

My only hunch is that I corrupted something when I ran commands to uninstall Internet Explorer in June 2022.

Dism /Online /Remove-Capability /CapabilityName:Browser.InternetExplorer~~~~0.0.11.0

Disable-WindowsOptionalFeature -FeatureName -Internet-Explorer-Optional-amd64 -Online

After I ran those, I changed my mind and tried to re-enable and add back Internet Explorer, but was not successful on all servers to fully restore it. There's a chance that I changed a Windows Setting or Windows Registry policy in June and forgot about it.

I think I've tried almost everything I could Google. If there's nothing else to try, I'm thinking about leaving it until our contract will let us upgrade the Windows version.

Any thoughts and help is greatly appreciated!! Thank you in advance!!

Answer 1

Hi @Jessica Nations ,

This installation issue is possibly due to disabling the group policy Allow Installation. If this policy is configured to disable installation, it blocks the installation of Microsoft Edge via various methods: bootstrap .exe, install .msi, Configuration Manager (SCCM), Intune and automatic update.

Simply put, not configuring this policy setting, or setting it to Enabled --> Always allow, may resolve the issue. If you need help in group policy configuration, you can read this doc.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Best Regards,

Shijie Li

Answer 2

Update! So some of the VMs were able to run Edge even though it wasn't a listed app. I was able to uninstall Edge on one of those VMs and then successfully install the oldest version of Edge I could find and then reboot and it took it! I still get the same 1722 error when I try to update the version of Edge, but at least it is now in the apps list. Thank you again for your help!