How to- and impact of combining users in Microsoft 365

Question

Hi, We have our domain as "domain.com.ar" but we decided to buy the same domain name but with only ".com" (as "domain.com") to operate in other countries. First we created a new user using the new domain because we didnt know the impact it will have in our business. Now we want to merge them together. Our solution is to add "******@domain.com" as alias and then set it as primary mail address. So we need to delete the user we created to add it. And the problem is that we dont want to lose anything for those temporary accounts. -Users: ******@domain.com.ar -Temporary users: ******@domain.com We want to know

1. How to merge them together and leave ******@domain.com as primary without losing anything from both users?
2. Impacts this will have.

Best regards, Tomas Cossara

Answer 1

To merge the two accounts without losing any data, you can follow these steps: nullnull

By following these steps, you will be able to merge the two accounts together and set "******@domain.com" as the primary email address without losing any data. The shared mailbox will retain all the emails and other data from the temporary user account. However, it's important to note that there may be some impacts to your organization's email flow and permissions as a result of this merge. You should carefully review your existing email routing and permissions settings to ensure they will continue to function as expected after the merge.

Answer 2

Hi @Tomas Cossara

As your issue is more related to Microsoft 365 Admin, I suggest you post a new thread on Microsoft Tech Community --- Microsoft 365 admin center.

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

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