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Hi, Please remove the external disks from your computer and then restart the virtual disk service manually. Is there any antivirus software running on the computer? If yes, disable it and see if the disk management can connect the virtual disk service. Best Regards, Ian Xue If the Answer is helpful, please click "Accept Answer" and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.