Outlook sign up is redirecting to GoDaddy Sign up page

Question

I have another account in Outlook and is not connected in GoDaddy. I never had any problem signing up using my email and password.

I cleared my cache due to some bugs and now that I wanted to log in again, it is redirecting me to GoDaddy. As I remember, I had logged in to another email that is connected to GoDaddy but this is not connected at all to the other email. Now, I don't know how to go back to the old signing process without being redirected to GoDaddy. I used Incognito window, cleared my cache again but still nothing is happening. Could you help me out please? Thanks! Rona Outlook.png

Answer 1

Hi @Ronalyn Montemayor ,
Welcome to our forum!
Looks like your issue is on web side, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. For your issue, i have done a lot of research, what's your current? A Microsoft 365 account or something else?
Please first check if the issue is related to your browser:
1.Clear browser cache, especially cookie.
2.Try to connect another account, such as Outlook.com account and check if there're any differences.

3.Switch to another browser and check if you can connect your account successfully.

On the other hand, it's suggested that you could check what is the relationship between the current account and the GoDaddy account, such as aliases and the like.

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Answer 2

this worked perfectly