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Keep getting kernellbase.dll error with Teams

Eelco 0 Reputation points
2023-04-04T10:31:34.07+00:00

Naam van toepassing met fout: Teams.exe, versie: 1.6.0.4472, tijdstempel: 0x62d753ca Naam van module met fout: KERNELBASE.dll, versie: 10.0.19041.2728, tijdstempel: 0xe7e53a4e Uitzonderingscode: 0xc0010003 Foutmarge: 0x000000000010fd12 Id van proces met fout: 0x4a04 Starttijd van toepassing met fout: 0x01d966ccfcc19cf9 Pad naar toepassing met fout: C:\Users\Eelco\AppData\Local\Microsoft\Teams\current\Teams.exe Pad naar module met fout: C:\WINDOWS\System32\KERNELBASE.dll Rapport-id: 604d7758-b988-4452-8a27-23775d04fa33 Volledige pakketnaam met fout: Relatieve toepassings-id van pakket met fout:

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Kael Yao-MSFT 37,676 Reputation points Microsoft Vendor
    2023-04-05T01:25:49.2933333+00:00

    Hi @Eelco,

    This error may indicate the cause of this issue may be with kernellbase.dll, which is a Windows operation system file.

    To me simply reinstalling Teams may not fix this issue.

    I would suggest looking for advice from Windows experts, or if possible, reinstall your operation system to see if it can help with this issue.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.
  2. Eelco 0 Reputation points
    2023-04-04T11:51:33.8966667+00:00

    Have deleted Teams and removed the folders in AppData\Local\Microsoft (Teams/TeamsMeetingAddin/TeamsPresenceAddin). The error usually occours every 1 - 2 hours.

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