Keep getting kernellbase.dll error with Teams

Eelco 0 Reputation points
2023-04-04T10:31:34.07+00:00

Naam van toepassing met fout: Teams.exe, versie: 1.6.0.4472, tijdstempel: 0x62d753ca Naam van module met fout: KERNELBASE.dll, versie: 10.0.19041.2728, tijdstempel: 0xe7e53a4e Uitzonderingscode: 0xc0010003 Foutmarge: 0x000000000010fd12 Id van proces met fout: 0x4a04 Starttijd van toepassing met fout: 0x01d966ccfcc19cf9 Pad naar toepassing met fout: C:\Users\Eelco\AppData\Local\Microsoft\Teams\current\Teams.exe Pad naar module met fout: C:\WINDOWS\System32\KERNELBASE.dll Rapport-id: 604d7758-b988-4452-8a27-23775d04fa33 Volledige pakketnaam met fout: Relatieve toepassings-id van pakket met fout:

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,201 questions
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2 answers

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  1. Kael Yao-MSFT 37,571 Reputation points Microsoft Vendor
    2023-04-05T01:25:49.2933333+00:00

    Hi @Eelco,

    This error may indicate the cause of this issue may be with kernellbase.dll, which is a Windows operation system file.

    To me simply reinstalling Teams may not fix this issue.

    I would suggest looking for advice from Windows experts, or if possible, reinstall your operation system to see if it can help with this issue.


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    1 person found this answer helpful.

  2. Eelco 0 Reputation points
    2023-04-04T11:51:33.8966667+00:00

    Have deleted Teams and removed the folders in AppData\Local\Microsoft (Teams/TeamsMeetingAddin/TeamsPresenceAddin). The error usually occours every 1 - 2 hours.

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