Hello Thank you for your question and reaching out. I can understand you are having query\issues related to RDS CAL Licensing server. I recommend you contact the Clearinghouse by telephone and ask them to assist you with installing your RDS CALs. Locate the Microsoft Clearinghouse Telephone Number for Your Country or Region : https://go.microsoft.com/fwlink/?LinkID=122174. Reference : https://social.technet.microsoft.com/Forums/en-US/85d7c05c-51da-4be6-8e76-42a545a2f1b1/error-installing-licences?forum=winserverTS --If the reply is helpful, please Upvote and Accept as answer--
Windows Server 2019 RD Licensing manager unable to add additional licenses
My Windows Server 2019 RD Licensing manager has 50 "Retail Purchase" licenses installed for "Windows Server 2019 - Installed RDS Per User CAL" category.
Now, I am trying to add additional 50 "Retail Purchase" licenses in this pool.
The new CAL's are "Microsoft RDS 2022 User CAL".
I am getting following error after entering the ID = The RD Licensing manager was not able to install the client license pack. Ensure that the correct information is entered, and then retry this operation.
I ensured that my license key pack ID is correct. I copied it from the activation wizard i.e. https://activate.microsoft.com
While activating I used the same company name & country that is on our bill.
Do I need to wait for 24 hours after this retail purchase and then activate the CAL's?
Pls suggest thank you.
Regards,
Amey.