Security Center Service wscsvc Crashes on Start

Question

Hi! On my hp laptop with Windows 10, the security center service wscsvc cannot be started anymore which leads to an error message on login. when you start it, it crashes with 0xc0000005. A coworker has the same issue. From the Application event log:

Name der fehlerhaften Anwendung: svchost.exe_wscsvc, Version: 10.0.19041.1806, Zeitstempel: 0x7dcad237 Name des fehlerhaften Moduls: wscsvc.dll, Version: 10.0.19041.2673, Zeitstempel: 0xdf2f9a5b Ausnahmecode: 0xc0000005 Fehleroffset: 0x0000000000014679 ID des fehlerhaften Prozesses: 0x53d0 Startzeit der fehlerhaften Anwendung: 0x01d967094ea0994f Pfad der fehlerhaften Anwendung: C:\Windows\System32\svchost.exe Pfad des fehlerhaften Moduls: c:\windows\system32\wscsvc.dll Berichtskennung: b52107b6-b157-4726-a2c6-13b9e28ee214

Best regards, Nils Gösche

Answer 1

Here are some steps to troubleshoot and resolve the issue

• Run System File Checker (SFC)
  • Command Prompt as Administrator
    • sfc / scannow
• Run DISM (Deployment Image Servicing and Management)
• Command Prompt as Administrator
  • DISM /Online /Cleanup-Image /RestoreHealth
• Update drivers

Answer 2

sfc actually found something. Problem persists.

Answer 3

At first, upgrading to Windows 11 seemed to have fixed the problem, but now it is back

It looks like a real crash and should be fixed by Microsoft.

Regards,

Nils