Hi, thanks for coming into the forums. I'm also a user like you and I'll be more than happy to help you to the best of my knowledge. Please try the steps below and see which of it works. A. Run the SFC scan & update all pending updates for your Window, below is the link for the complete guide. https://support.microsoft.com/windows/365e0031-36b1-6031-f804-8fd86e0ef4ca B. Perform an in-place upgrade
- Go to Windows 11 website: https://www.microsoft.com/software-download/windows11
- Under Download Windows 11 Disk Image (ISO) select Windows 11 (multi-edition ISO)
- Once done downloading the ISO, kindly right-click on ISO then click Mount> then Click Setup.exe
- You may be prompted by User Account Control. Click on Yes if so
- In the Install Windows 11 dialog, click Next
- Setup will check your PC and show a license agreement. Click on Accept in the license terms dialog.
- Wait for the setup program to check for the available free space.
- On the Ready to install page, make sure Keep personal files and apps have been checked.
- Then click Install and just follow the prompt.
- Windows 11 will restart your device several times, and lead you to the lock screen. Depending on the options you set, it will keep all your files, apps, and user accounts. C. Reset your PC https://support.microsoft.com/windows/0ef73740-b927-549b-b7c9-e6f2b48d275e If the reply is helpful, please Upvote and Accept it as an answer.