Azure Active Directory Connect Health Sync Errors - Failed to apply fix error

David Olness 0 Reputation points
2023-04-05T15:14:44.9866667+00:00

We get these sync error alerts with every new user built, normally we apply the fix to merge the two, but starting last week I get an alert that it Failed to apply fix. A co-worker with basically same privileges as me can still apply the fix. What can I look at to find out what changed for me?Azure_sync_err

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  1. Carlos Solís Salazar 18,191 Reputation points MVP Volunteer Moderator
    2023-04-06T12:21:43.1866667+00:00

    Thank you for asking this question on the Microsoft Q&A Platform.

    I understand that you have a user with a synchronization error.

    The user has a different Object GUID, but te have the same value UserPrincipalName When I have this kind of issue, I do a hard match user account (More info https://messageops.com/step-by-step-guide-to-hard-match-a-user-on-office-365-or-azure-ad/https://www.smikar.com/azure-ad-hard-match-user-accounts/ ) Hope this helps!


    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

    NOTE: To answer you as quickly as possible, please mention me in your reply.

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