Try to update payment method but keeps on getting error that cardholder does not match card details for Microsoft 365

Gerda Visagie 0 Reputation points
2023-04-05T19:52:17.8533333+00:00

Try to update payment method but keeps on getting error that cardholder does not match card details for Microsoft 365. But the details on the card is correct.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Dillon Silzer 54,746 Reputation points
    2023-04-05T20:22:31.8333333+00:00

    Hi Gerda,

    I'd try reaching out to your Credit Card company to see if they are denying it on their end.

    Note that it must match EXACTLY what name is on the card and what address it is tied to.


    If this is helpful please accept answer.

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