How to remove an unknown tenant?

Jeff Hare 5

My Azure account and applications are not affiliated with a company, just my own. I somehow managed to get an active directory attached to my login that shows up in the "switch directory" option (and also "Manage tenants") that's from a large well-known corporation I've never had any affiliation with. I cannot "leave" this tenant because I have never had a login. How can I get rid of this without jeopardizing my own default directory/apps, etc. I just want it gone, but nothing I do lets me unlink my account from this company. The corporation doesn't respond (naturally, since I've never worked there and they have no idea who I am). Looks like I can't file an Azure support ticket to get this removed without paying? Any suggestions?

JamesTran-MSFT 36,541 Reputation points Microsoft Employee

2023-04-06T22:15:02.6333333+00:00
@Jeff Hare Thank you for your detailed post!

I understand that your Azure account is linked to another Azure AD tenant, and you'd like to leave this tenant from your Directory. When it comes to leaving this unknown tenant, have you tried leaving the tenant via the MyAccount Portal? For more info - Leave an organization as an external user.

If you're using a work or school account, go to https://myaccount.microsoft.com and sign in.

If you're using a personal account or email one-time passcode, you'll need to use a My Account URL that includes your tenant name or tenant ID. For example: https://myaccount.microsoft.com?tenantId=wingtiptoys.onmicrosoft.com or https://myaccount.microsoft.com?tenantId=ab123456-cd12-ef12-gh12-ijk123456789. You might need to open this URL in a private browser session.

Are you running into any error messages when trying to leave this tenant?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.
Jeff Hare 5 Reputation points

2023-04-06T22:32:04.9966667+00:00

Thanks for replying! Much appreciated. The main issue is that I cannot leave without being able to log into that federated AD. I never had a valid account there, so it returned this error below. As a result, I had to contact azuresupport on twitter and get them to allow me to open a support case even though I only have Basic support. So, as of this moment, I have a support case and they're trying to figure out what to do. I've tried all the various methods listed above previously, but mostly those assume I know who manages that corporation's AD and that they'd even talk with me in the unlikely event they even responded (they haven't in months of trying). I've never had any official reason to have an account with them. Someone at Olympus had mistakenly sent my wife a sharepoint invite to view a document instead of sending the actual documents they were trying to share. That triggered the connection to my Azure account. Now it's all about undoing that mistake. This is what happens if I try to "Leave" after trying the authentication step. Delete is clearly the wrong action because I'm not trying to delete the Olympus corporation AD. LOL! Clear as mud?
Dom Wright 0 Reputation points

2024-05-03T21:25:55.44+00:00

Hi Jeff were you able to get this resolved? Having the same issue
Jeffrey Hare 1 Reputation point

2024-05-04T00:11:44.6233333+00:00

Yes, but it was painful. Essentially the MS support team wanted me to do all sorts of things to try and remove myself by all sorts of methods which I explained could never work. What did work was for MS to work with the other company and have them remove me from their organization. I was never an employee and had no organization login (of course) so not surprising that I couldn't do anything to remove myself.

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How to remove an unknown tenant?