'DockerDesktopVM' failed to start because one of Hyper-V components is not running.

Question

Hi, I am trying to install Docker Desktop on a Windows Server. When I install the latest version of Docker (4.18) it installs correctly, but when I start Docker I get this error:

System.InvalidOperationException:
job failed with message: 'DockerDesktopVM' failed to start. (Virtual machine ID 695379F7-BB72-4FE9-BC36-8A623407DA9E)

The Virtual Machine Management Service failed to start the virtual machine 'DockerDesktopVM' because one of the Hyper-V components is not running (Virtual machine ID 695379F7-BB72-4FE9-BC36-8A623407DA9E).
   at Docker.Backend.HyperVInfrastructure.HandleUpdatedJob(CIMConcreteJob updatedJob) in C:\workspaces\PR-21378\src\github.com\docker\pinata\win\src\Docker.Backend\HyperV\HyperVInfrastructure.cs:line 780
   at Docker.Backend.HyperVInfrastructure.<HandleMaybeAsyncJob>d__40.MoveNext() in C:\workspaces\PR-21378\src\github.com\docker\pinata\win\src\Docker.Backend\HyperV\HyperVInfrastructure.cs:line 714
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Docker.Backend.HyperVInfrastructure.<StartVMAsync>d__32.MoveNext() in C:\workspaces\PR-21378\src\github.com\docker\pinata\win\src\Docker.Backend\HyperV\HyperVInfrastructure.cs:line 554
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Docker.Backend.HyperV.<StartAsync>d__6.MoveNext() in C:\workspaces\PR-21378\src\github.com\docker\pinata\win\src\Docker.Backend\HyperV\HyperV.cs:line 106
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Docker.Backend.HttpAPI.HyperVController.<StartAsync>d__7.MoveNext() in C:\workspaces\PR-21378\src\github.com\docker\pinata\win\src\Docker.Backend\HttpAPI\HyperVController.cs:line 49
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Threading.Tasks.TaskHelpersExtensions.<CastToObject>d__1`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__15.MoveNext()

I have tried solutions from many forums, such as reinstalling docker, restarting Hyper-V, etc. None of these solutions worked for me. I have also tried to install the virtual machine through commands and it didn't work either. Windows Server Version is: Version 10.0.17763 Build 17763. I hope you can help me, Best regards

Answer 1

Hello there, This error message is usually because you're running Docker Desktop in a nested virtualization environment, such as: VMWare, VirtualBox, Azure, Xen, AWS EC2, Google Compute Engine. Open Hyper-V Manager under Windows Administrative Tools Check if DockerDesktopVM is not running under Virtual Machines Under the Actions pane, click Stop Service, then click Start Service Restart Docker Desktop Similar discussion here https://github.com/docker/for-win/issues/4470 Hope this resolves your Query !! --If the reply is helpful, please Upvote and Accept it as an answer--