Calls are not working for office users|| After implementing LBR

Rohit Mahajan 0 Reputation points
2023-04-06T07:54:22.41+00:00

We have a very simple setup for Microsoft Teams direct routing. Everything is working fine with incoming and outgoing calls.

We are facing problems after implementing LBR. I am stating a problem as it is with respect to the setup we have.

We have users who are sitting in the office , using team applications on their PCs and able to make and receive calls.

Now we have implemented LBR to restrict these users to make calls when they are not connected to the office network or restrict when they are trying to make calls from any network except the office.

Now in the office the private network is 192.168/168.0/24 and trusted public ip's are also correctly defined

I have defined the private subnet in the network topology subnet And public IP's in the trusted IPs list.. So , ideally the call should work when users are trying from the office network. But the problem is calls are not working even from the office network which is allowed as per the LBR. ** Users are getting error : calls failing with Get Outbound Direct routing - no trunk config found by LBR selection criteria.

**

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  1. Gourav Sharma 0 Reputation points
    2023-05-31T11:40:51.8866667+00:00

    Hello Rohit

    I am also facing the same problem. Did you get any clue.

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