Staged rollout password hash sync

skip hofmann 46 Reputation points
2020-03-11T03:57:40.423+00:00

Hello

I have enabled staged rollout for password hash sync. If i log into the O365 or azure portal using Chrome, everything works as expected, i get authenticated in Azure. However if using Firefox, i get redirected back to my onprem ADFS server, instead of being authenticated in Azure. Why is Firefox behaving like this?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,473 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Marilee Turscak-MSFT 33,801 Reputation points Microsoft Employee
    2020-03-17T16:52:54.24+00:00

    If it's working in Chrome then there probably isn't anything wrong with the setup itself. Things to try:

    1. Update to the latest Firefox browser if you have not already done this.
    2. Check to see if the issue persists if you clear the cache.
    3. Check to see if the issue occurs if you use an in-private window.
    4. In Firefox go to Settings > privacy > remove individual cookies
      Search for Outlook and delete everything. Then search for office delete again. Or, if you don't care about logins for everything, remove all cookies. (This isn't a convenient solution but may be necessary if there's a caching problem.)