What could be an issue when there is an any email coming with voicemail transcription file with .htm or .html extension is being transfer to quarantine?

Vinod Survase 4,726 Reputation points
2023-04-06T11:30:08.9866667+00:00

What could be an issue when there is an any email coming with voicemail transcription file with .htm or .html extension is being transfer to quarantine? There is Anti-Spam inbound policy (Default) in M365 defender for O365 with below settings in short. Anti-SpamHCPSettings

Anti-spamInboundDefaultPolicy

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  1. Jarvis Sun-MSFT 10,186 Reputation points Microsoft Vendor
    2023-04-07T09:42:07.2033333+00:00

    Hi @Vinod Survase ,  

    By research, If you don't want these messages to be quarantined, you can select the quarantine email and choose to report the email to Microsoft for analysis, Should not have been blocked (false positive).

    Detailed steps please referred to: Take action on quarantined email User's image


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