Sccm agent error

Question

Hi,
Some of windows servers failed to install the patches from sccm. We see the below error message in WUAHandler.log file.
OnSearchComplete - Failed to end search job. Error = 0x80244007.
The SCCM version in the env is 1910. Please help how to fix the issue.

Answer 1

Hi,

Here is the solution we got from MS and it worked.

On SUP server:

++Opened command prompt as an admin browse to C:\Program Files\Update Services\WebServices\ClientWebService and run below commands.
•takeown /f web.config /a
•icacls web.config /grant administrators:f
•notepad Web.config

Changed below values-

•maxCachedUpdatesvalue to 44000
•maxInstalledPrerequisites to 800
•maxRequestlength from 4096 to 8192

Ensured below values are right- setting for WSUS App pool

•Changed “Queue Length” from 1000 to 4000
•Chnaged "Service Unavailable Response Typr" from the default HttpLevel to TcpLevel
•Changed “Failure Interval (minutes)” from Default 5 to 30
•Chnaged "Maximum Failures" from the default 5 to 60

Answer 2

@Anonymous

Error code 0x80244007 = Same as SOAPCLIENT_SOAPFAULT - SOAP client failed because there was a SOAP fault for reasons of WU_E_PT_SOAP_* error codes.
There are many reasons may cause this error code. Based on my understanding,i have the following direction, please correct me if i'm incorrect.
Could we know if your WSUS server is WS2012 R2 with KB3159706 installed?
If so, uninstall KB3159706 or do the manual post installation steps after installing KB3159706:

1. Open an elevated Command Prompt window, and then run "C:\Program Files\Update Services\Tools\wsusutil.exe postinstall /servicing" (case sensitive, assume C: as the system volume).
2. Select HTTP Activation under .NET Framework 4.5 Features in the Server Manager Add Roles and Features wizard.
3. Restart the WSUS service.
   sccm-clients-not-installing-updates

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Answer 3

Hi,

I have raised a case with Microsoft support. Will keep posted when I get the solution.

Thanks,

Umesh.S.K