Subnet Servers

Question

After I create the system varyable LSHOST={YOURPCNAME}, I try to run the install_Sentinel.RMS.8.5.1.Server\Tools\WlmAdmin.exe, but its doesn't work. It's said that “the system cannot retrieve the servers, there is no response to the broadcast”. What should I do? Btw, I am trying to install new software on my computer. Thank you.

Answer 1

There are three main reasons why the server licensing system may not be functioning correctly :

1. The Sentinel RMS Service has been stopped or was not correctly started by the installation
2. The Sentinel RMS Service cannot be started.
3. There is a Conflict with another version of Sentinel Licensing running on the same server.

Answer 2

olution A :

Uninstall License Server Manager from Control Panel and then reinstall it.

Solution B (if the problem persists after the reinstall):

1. In the SafeNet License Manager (WlmAdmin) click on the Tools tab > select Service Loader.
2. Check to have the following path in the Executable path: 
For License Manager 17.0.134: C:\Program Files (x86)\Common Files\Thales\Sentinel RMS License Manager\WinNT
For License Manager 16.2.496 (or older): C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel RMS License Manager\WinNT

   NOTE! If the path is not there make sure you add it exactly how it is above.

3. Click on the Add button
4. Ask for a license reset from the SDL support team if the license is In Use under your SDL account.
5. After the license reset was confirmed from SDL support perform again the activation.