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I have deleted my microsoft account but i didnt canceled Subscription and i didnt removed credit card , how i can get access to fix this?
Hi @Niki Niki it's best to work with a support engineer directly and solve your issue faster. Since your account has been deleted, you should still be able to create the ticket since your issue falls under basic support. Let me know if you have any issues creating the support ticket.
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Hi Niki Niki, I hope I can help you with this question. If I understood you correctly, you deleted your last Global Administrator in Azure Tenant and now you cannot delete an existing subscription. Basically, the last Global Administrator in an AzureAD tenant cannot be deleted until all outstanding invoices have been paid and subscriptions have been deleted. So I assume that there is still an Admin account in the tenant, which is also the Billing Administrator. Can you give us some more details on how you went about deleting and if there were any other users in the tenant that had the role of Global Administrator or Billing Administrator? Another option is, to contact the official Azure support. Billing and Subscription questions are included in the basic plan. So there will be no additional costs. https://azure.microsoft.com/en-us/support/plans/ If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you.
There was just one account, role was Subscription owner and it was personal account, i had support by them for invoices because my card was declined and i had dues, but i solved that. Point is i want to disable subscription totally so i dont have to worry about making dues to them, i already ask for support but no response yet.
Ok, thanks for your answer, but even when you are the last subscription owner, you can't delete your account before anybody else will get the new subscription owner or you have to delete the subscription before. So how was your process to delete the account, did you get no error message because of the existing subscription relationship?
No i just closed it and set 30 days for reopen, that expired and i got no errors not anything ,maybe because i got email that my account is disabled because of past dues and when i deleted account, subscription was disabled maybe.
In this case, I would recommend waiting for the Azure support team to assist you with this problem or tell you what's the current state of the subscription. Without more information, I can't help you here further. If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you.
As you can see here they sent me this at february 16 , but support discharged me of due because i havent used this and because im new customer so i didnt know how system works, i'll just ask support again.