I am getting Undeliverable: Consumer submission forwarded from XMR

Adelchi Pelizzo 125

The full body

Delivery has failed to these recipients or groups:

******@outlooksen.onmicrosoft.com
Your message wasn't delivered because the recipient's email provider rejected it.








Diagnostic information for administrators:

Generating server: GV2PR05MB10575.eurprd05.prod.outlook.com

******@outlooksen.onmicrosoft.com
Remote server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'

Original message headers:

Received: from AS8PR05CA0001.eurprd05.prod.outlook.com (2603:10a6:20b:311::6)
 by GV2PR05MB10575.eurprd05.prod.outlook.com (2603:10a6:150:d8::11) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6254.35; Thu, 6 Apr
 2023 19:50:31 +0000
Received: from AM5GAS01FC002.eop-gas01.prod.protection.outlook.com
 (2603:10a6:20b:311:cafe::f8) by AS8PR05CA0001.outlook.office365.com
 (2603:10a6:20b:311::6) with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6277.30 via Frontend
 Transport; Thu, 6 Apr 2023 19:50:31 +0000
Received: from DM5SVC01SF081 (2a01:111:f400:ffe2::126) by
 AM5GAS01FC002.mail.protection.outlook.com (2a01:111:e400:fe03::187) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.6298.19 via Frontend
 Transport; Thu, 6 Apr 2023 19:50:31 +0000
X-IncomingTopHeaderMarker: OriginalChecksum:26DC5EB0D27216D9D3AF3479ECC26D9EF4874D9B1028395F41B15B964080DF39;UpperCasedChecksum:38914CF695501CC1D5733C7C3A52D1E74AF861251B8C8CEF581710CD33B6351A;SizeAsReceived:309;Count:6
From: <******@hotmail.com>
Subject: Consumer submission forwarded from XMR
To: <******@outlooksen.onmicrosoft.com>
MIME-Version: 1.0 
X-MS-Exchange-KEStore-Submitter-Organization-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
Content-Type: multipart/mixed;
	boundary="640C3881-A413-4F42-BCB2-606BB0C81442"
X-IncomingHeaderCount: 6
Message-ID: <******@AM5GAS01FC002.eop-gas01.prod.protection.outlook.com>
Return-Path: ******@hotmail.com
Date: Thu, 6 Apr 2023 19:50:31 +0000
X-EOPAttributedMessage: 0
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic: AM5GAS01FC002:EE_|GV2PR05MB10575:EE_
X-MS-Office365-Filtering-Correlation-Id: c4372af3-2dec-4a09-b4b1-08db36d82dfe
X-Microsoft-Antispam: BCL:0;
X-Microsoft-Antispam-Message-Info:
	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

Linda L. Hall 10 Reputation points

2023-04-08T14:00:44.9566667+00:00

Same here, good to know I'm not alone. Such an annoying thing though, and disconcerting. Hope to find an answer or Microsoft fixes it.
Melani Strachan 35 Reputation points

2023-04-08T14:03:29.8633333+00:00

I am also getting that andi never sent email to ******@outlooksen.onmicrosoft.com
Wender Woman 50 Reputation points

2023-04-08T14:07:21.7366667+00:00

I "Report Phishing" on the crap that gets through almost daily. I wonder if this is the reporting system that is glitching out. Also...maybe since they know the emails contain spam, they will actually start blocking them for everyone.
Flower1 40 Reputation points

2023-04-08T14:30:13.53+00:00

I had the same problem today (April 8), receiving two such messages for emails I had send on April 6. Both were not delivered to the recipient till today so the glitch must have started two days ago. I noticed that the email example above was also send April 6. Also, both my messages has nothing in there that may have looked like spam. Hope it will be addressed soon.
Artie 60 Reputation points

2023-04-08T15:38:35.6533333+00:00

Same here. And several other legitimate emails I sent 2 days ago on Thursday got bounced back as rejected this morning as supposed spam. Something appears to be broken at Microsoft's end
Perrywinkle23 10 Reputation points

2023-04-08T17:11:12.4366667+00:00

I sent out one email Thursday afternoon to a small group. I received the same undeliverable msg this morning. On Thursday, about an hour after I'd sent the original email, I asked one member of the group if they'd received the email. They hadn't. I resent it to him to his outlook address - still not received. (I also received a second undeliverable msg early this a.m. regarding that resent email.) I have recently emailed this group without any problems. Clearly something happened on Thursday with Microsoft... and wondering why two days later we are getting these emails. Will we get a real explanation for what is happening?
Donatella Zappulla 0 Reputation points

2023-04-08T17:17:09.8733333+00:00

I have also the same problem. Should I consider ir as phishing? Thanks.
Cindy Kimball 5 Reputation points

2023-04-08T23:02:56.8466667+00:00

Same here. I also had several other legitimate emails sent two days ago, got notice today they were bounced back as spam. Checked to see my recent activity to make sure no one hacked my account. Lots of unsuccessful tries, but no hack. Then I heard from some recipients that they did receive my emails, this morning--two days late. Please Microsoft--listen to us and fix this.
Lexi Glerean 0 Reputation points

2023-04-09T00:15:29.5166667+00:00

I couldn't send any e-mails last night without postmaster sending them back as detected spam. Woke up this morning to all e-mails I sent on Thursday all sent back as undeliverable for containing spam. Still not able to e-mail back the contact I'm tryin to answer, very frustrating!
Jeff Allan 5 Reputation points

2023-04-09T00:26:15.9233333+00:00

the email it it self is spam its NOT from Microsoft's postmaster that tells you an email was not sent. I sandbox browser then sent the email back to its source with no mail demon postmaster as would have happened if it was from hotmail/outlook!
Kerby Noël 5 Reputation points

2023-04-09T03:26:45.4033333+00:00

Hello I had the same problem for two emails I sent Thursday evening.
The delivery failure message came from ******@outlooksen.onmicrosoft.com

Kerby
d RUSSELL 0 Reputation points

2023-04-09T06:36:58.3833333+00:00

I am getting the same thing, 5 of them so far since 2:19 am early Sat/CST I contacted MS via Twitter and got this response, so does seem to be an issue on their end and working on it Hi there, we are currently experiencing an outage. We have the proper teams looking into it. In the meantime, please keep an eye on the Microsoft Office Service health page here for updates. https://msft.it/6013gGUE3
Damien Orsat 35 Reputation points

2023-04-09T17:09:11.51+00:00

Other people talking about this on Reddit : https://www.reddit.com/r/Outlook/comments/12fj6tc/reporting_phishing_messages_in_outlook_now_fails/
Z G 0 Reputation points

2023-04-10T13:28:49.4866667+00:00

Hello, I believe there was a security breach on the 8th because I got an email from myself pretending they had hacked my computer and demanding ransom money around the same time I got a bunch of these postmaster emails. They got the password to my email clearly, and since this is happening to everyone else I would highly advise everyone to change their password immediately.
Gabrielle Denize Newsam 15 Reputation points

2024-01-02T18:52:50.0266667+00:00

I just started receiving these messages today, at least 5 so far. This is a first for me. This needs to be fixed immediately.
nleva 126 Reputation points

2024-01-03T20:48:18.25+00:00

Same issue here except it was ******@outlooksen.onmicrosoft.com
TimeLord28 0 Reputation points

2024-01-03T21:58:06.3366667+00:00

This is a first for me as well and I've received 5 since yesterday, even after changing my password. They're coming from ******@outlooksen.onmicrosoft.com
Vinnie Alwani 0 Reputation points

2024-01-03T22:52:41.2566667+00:00

Same things just started happening to me yesterday as well. Error is "Undeliverable: Consumer submission forwarded from XMR". This is tied to me using the standard "Report Phishing" capability provided in Outlook.com. For each email message I report, I get an instance of this Undeliverable message. I'm thinking that some issue popped up with the service at the start of the new year.
Kirsty M 0 Reputation points

2024-01-04T00:44:14.9333333+00:00

January 2024 here and I have had 400 or so of these in the past 3 days. Microsoft "help" is no help at all. I keep blocking them and they keep on coming. About to give up on Microsoft email programs. So annoyed and no one is helping.

13 answers

Damien Orsat 35 Reputation points

2023-04-08T12:06:32.9066667+00:00

Same problem here, received this mail again and again today. Never before. Didn’t send any mail today so this is very weird because a postmaster mail is supposed to only exist as an answer to an already sent email. If someone from Microsoft could adress this problem QUICKLY this would be good, because we’re probably not alone….
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7 people found this answer helpful.
peter yates 10 Reputation points

2023-04-08T12:24:44.93+00:00

I'm getting the same emails, i know i haven't sent anything to anyone. i thought i'd been hacked at first, these are coming one after the other and ooutlook is just letting them through. its annoying keep seeing this message constantly. Undeliverable: Consumer submission forwarded from XMR

JonT 10 Reputation points

2023-04-08T12:52:17.5966667+00:00

Same here. These ******@outlook.com emails were in my Junk folder. I checked my sent folder and nothing was sent to that recipient ******@outlooksen.onmicrosoft.com. Deleted them.

MMM 5 Reputation points

2023-04-08T12:55:52.52+00:00

Same here in Japan. I'm getting bunch of this kind of emails.
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Artie 60 Reputation points

2023-04-08T15:37:19.0566667+00:00

I've got hundreds of these today. Also I got several similar messages from legit emails I sent Thursday saying they had also been rejected by the recipient's server as spam for no apparent reason.
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4 people found this answer helpful.
R. Raymond 5 Reputation points

2023-04-08T16:34:06.0233333+00:00

same problem. California time zone, my 20 or so 'undeliverable' messages started around 2 am Saturday (today). These include numerous hotmail messages FORWARDED to myself. weird indeed. FIX IT MSFT!

Jackson Lee 15 Reputation points

2023-04-08T20:26:43.06+00:00

Yeah, same for me. I sent emails 2 days ago, and they bounced back this morning at 2am????

Doug Great 0 Reputation points

2023-04-09T01:48:48.3266667+00:00

Ditto. Received 7 emails directly to my inbox.
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Verberkmoes 10 Reputation points

2023-04-08T14:47:58.0766667+00:00

Same issue here started tomorrow and its if a bot is sending over and over. I ran all my antivirus programs etc. Nothing is a local problem.
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2 people found this answer helpful.
Moses Kamai 5 Reputation points

2023-04-08T18:19:40.8433333+00:00

I agree. This is totally MS (or Google) because of some flag that got added by our host server (many of my contacts in the messages where these bounced are ALL serviced by MS Outlook/Exchange.
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Gary Riches 10 Reputation points

2024-01-02T21:47:58.4533333+00:00

I’ve started seeing this kind of thing drop into my spam folder recently.

I get a lot of phishing emails, most likely due to certain websites I am/was signed up to being breached in the past few years.

As a result I mark all the obvious scam emails and select the “report phishing” option.

I’m guessing the reporting option isn’t working properly and some reports are coming back as undelivered?

Thats just a guess based on the “******@outlooksen.onmicrosoft.com” email found in these more recent emails.
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2 people found this answer helpful.
Kim Chen 5 Reputation points

2024-01-03T07:48:54.4+00:00

I have received two of following mails, but I didn't send any email out...

Anyone can tell me how to stop receving this kind of spam mail? tks...

Delivery has failed to these recipients or groups:

******@outlooksen.onmicrosoft.com <mailto:******@outlooksen.onmicrosoft.com>

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

Ian9670 5 Reputation points

2024-01-03T21:42:40.54+00:00

I am also seeing the same issue over the last few days and they seem to be using the email address ******@outlooksen.onmicrosoft.com

emilel 5 Reputation points

2024-01-03T22:37:59.8933333+00:00

Same thing here today.

I can't send mails anymore from my adress.

The only thing i've been doing these last few days was massively reporting spams that were in the spam folder.

I think it is related as you mentionned earlier.

GPointExtreme 0 Reputation points

2024-01-04T06:09:13.3833333+00:00

I'm getting the same mails but from ******@outlooksen.onmicrosoft.com. I also just reported some junk mails but haven't send anything manually.
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Kate Bauer 5 Reputation points

2023-04-08T14:58:53.59+00:00

Yes I also got the same message it is annoying. I tried to find whether this is an actual email or a spam. So is it real????
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1 person found this answer helpful.
Shaun 25 Reputation points

2023-04-08T15:49:25.74+00:00

No, it's not real - pure virus/spam mail.... do not open! 🥺

ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff

2023-04-10T07:54:17.3966667+00:00

Hi @Adelchi Pelizzo , Welcome to our forum!

Does this issue occur with Outlook.com/Hotmail.com account? And does this issue occur in Outlook desktop client? If so, please log in to web mail to check if the issue persists.

Moses Kamai 5 Reputation points

2023-04-10T12:13:46.7033333+00:00

Hello @ChristyZhang-MSFT I have it too but on all platforms, regardless of device: Web, Outlook, phone to desktop.
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I am getting Undeliverable: Consumer submission forwarded from XMR

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