Problem to reactivate my Azure subscription 1 after a change of credit card

rb 5 Reputation points
2023-04-10T09:07:50.9066667+00:00

Dear all, My "Azure subscription 1" subscription has been deactivated due to several failed payments on a credit card. After changing the credit card, I try to reactivate the subscription to be able to access the database again but I receive a message that says "Settle your past due balance to reactivate your subscription" and when I click on "pay now" I get this message : "You don't have any outstanding charges for VISA "...". If you recently made a payment, it may take up to 24 hours to be properly reflected". It's been more than a week that I can't find a solution to this problem. Could you help me to unblock the situation ? I have already updated my payment method and have already paid the failed payments. Best,

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