nvlddmkm.sys BSOD caused by csrss.exe (consistently)

Question

Hi, I would like to get some insights and possible troubleshooter for my problem. I was able to boot and play with my laptop (an Asus G551VW with GTX960M, running Win 10 22H2). Per today (04/10/2023), after a cold boot, the system refused to turn on and boot looped to WinRE. As i saw the error is from nvkddmkm.sys, i uninstalled the driver using DDU in safe mode, and reinstalled it. BSOD occurs during NVIDIA driver installation and is reproducible.

Below is a example of windbg output of a minidump (all subsequent BSOD mentions the same problem):

Thanks in advance!

Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Rommy\Desktop\041023-42781-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff803`13800000 PsLoadedModuleList = 0xfffff803`1442a310
Debug session time: Mon Apr 10 18:52:16.763 2023 (UTC + 7:00)
System Uptime: 0 days 0:01:24.448
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
...........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`13bfa110 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff948f`e2780640=000000000000003b
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8033feb1a01, Address of the instruction which caused the BugCheck
Arg3: ffff948fe2780f40, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3249

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 5087

    Key  : Analysis.IO.Other.Mb
    Value: 21

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 41

    Key  : Analysis.Init.CPU.mSec
    Value: 2327

    Key  : Analysis.Init.Elapsed.mSec
    Value: 476298

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 92

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x3b

    Key  : Bugcheck.Code.Register
    Value: 0x3b

    Key  : Dump.Attributes.AsUlong
    Value: 8

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1


FILE_IN_CAB:  041023-42781-01.dmp

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8033feb1a01

BUGCHECK_P3: ffff948fe2780f40

BUGCHECK_P4: 0

CONTEXT:  ffff948fe2780f40 -- (.cxr 0xffff948fe2780f40)
rax=0000000000000000 rbx=ffff9b836ae1f7b8 rcx=ffff9b836ae1f7b8
rdx=ffff9b836ae1f4a0 rsi=ffff9b836860553c rdi=ffff9b836ad2a000
rip=fffff8033feb1a01 rsp=ffff948fe2781940 rbp=ffff9b836ae1f4a8
 r8=0000000000000000  r9=00000013b29a0f90 r10=0000000023cfc790
r11=0000000000000000 r12=00000000242aca02 r13=0000000000000000
r14=0000000000000000 r15=000000000000003a
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050282
nvlddmkm+0xb1a01:
fffff803`3feb1a01 488b4008        mov     rax,qword ptr [rax+8] ds:002b:00000000`00000008=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  csrss.exe

STACK_TEXT:  
ffff948f`e2781940 ffff948f`e27819f8     : 00000000`00989680 ffff9b83`6ad2a000 ffff9b83`6860553c ffff9b83`6ad2a000 : nvlddmkm+0xb1a01
ffff948f`e2781948 00000000`00989680     : ffff9b83`6ad2a000 ffff9b83`6860553c ffff9b83`6ad2a000 fffff803`404cd880 : 0xffff948f`e27819f8
ffff948f`e2781950 ffff9b83`6ad2a000     : ffff9b83`6860553c ffff9b83`6ad2a000 fffff803`404cd880 00000000`0000000b : 0x989680
ffff948f`e2781958 ffff9b83`6860553c     : ffff9b83`6ad2a000 fffff803`404cd880 00000000`0000000b 00000000`00000000 : 0xffff9b83`6ad2a000
ffff948f`e2781960 ffff9b83`6ad2a000     : fffff803`404cd880 00000000`0000000b 00000000`00000000 ffffe5ab`0e7eae93 : 0xffff9b83`6860553c
ffff948f`e2781968 fffff803`404cd880     : 00000000`0000000b 00000000`00000000 ffffe5ab`0e7eae93 ffffe5ab`0e7eae83 : 0xffff9b83`6ad2a000
ffff948f`e2781970 00000000`0000000b     : 00000000`00000000 ffffe5ab`0e7eae93 ffffe5ab`0e7eae83 00000000`0000000b : nvlddmkm+0x6cd880
ffff948f`e2781978 00000000`00000000     : ffffe5ab`0e7eae93 ffffe5ab`0e7eae83 00000000`0000000b fffff803`3fec5650 : 0xb


SYMBOL_NAME:  nvlddmkm+b1a01

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .cxr 0xffff948fe2780f40 ; kb

BUCKET_ID_FUNC_OFFSET:  b1a01

FAILURE_BUCKET_ID:  AV_nvlddmkm!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {7eea5677-f68d-2154-717e-887e07e55cd3}

Followup:     MachineOwner
---------

Answer 1

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive. https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html https://www.elevenforum.com/t/bsod-only-with-ea-play-games.13676/page-6#post-284669

--please don't forget to upvote and Accept as answer if the reply is helpful--