Hi,
I would like to get some insights and possible troubleshooter for my problem. I was able to boot and play with my laptop (an Asus G551VW with GTX960M, running Win 10 22H2). Per today (04/10/2023), after a cold boot, the system refused to turn on and boot looped to WinRE.
As i saw the error is from nvkddmkm.sys, i uninstalled the driver using DDU in safe mode, and reinstalled it. BSOD occurs during NVIDIA driver installation and is reproducible.
Below is a example of windbg output of a minidump (all subsequent BSOD mentions the same problem):
Thanks in advance!
Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Rommy\Desktop\041023-42781-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff803`13800000 PsLoadedModuleList = 0xfffff803`1442a310
Debug session time: Mon Apr 10 18:52:16.763 2023 (UTC + 7:00)
System Uptime: 0 days 0:01:24.448
Loading Kernel Symbols
..
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
.............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
...........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`13bfa110 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff948f`e2780640=000000000000003b
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8033feb1a01, Address of the instruction which caused the BugCheck
Arg3: ffff948fe2780f40, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3249
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 5087
Key : Analysis.IO.Other.Mb
Value: 21
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 41
Key : Analysis.Init.CPU.mSec
Value: 2327
Key : Analysis.Init.Elapsed.mSec
Value: 476298
Key : Analysis.Memory.CommitPeak.Mb
Value: 92
Key : Bugcheck.Code.DumpHeader
Value: 0x3b
Key : Bugcheck.Code.Register
Value: 0x3b
Key : Dump.Attributes.AsUlong
Value: 8
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
FILE_IN_CAB: 041023-42781-01.dmp
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff8033feb1a01
BUGCHECK_P3: ffff948fe2780f40
BUGCHECK_P4: 0
CONTEXT: ffff948fe2780f40 -- (.cxr 0xffff948fe2780f40)
rax=0000000000000000 rbx=ffff9b836ae1f7b8 rcx=ffff9b836ae1f7b8
rdx=ffff9b836ae1f4a0 rsi=ffff9b836860553c rdi=ffff9b836ad2a000
rip=fffff8033feb1a01 rsp=ffff948fe2781940 rbp=ffff9b836ae1f4a8
r8=0000000000000000 r9=00000013b29a0f90 r10=0000000023cfc790
r11=0000000000000000 r12=00000000242aca02 r13=0000000000000000
r14=0000000000000000 r15=000000000000003a
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050282
nvlddmkm+0xb1a01:
fffff803`3feb1a01 488b4008 mov rax,qword ptr [rax+8] ds:002b:00000000`00000008=????????????????
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: csrss.exe
STACK_TEXT:
ffff948f`e2781940 ffff948f`e27819f8 : 00000000`00989680 ffff9b83`6ad2a000 ffff9b83`6860553c ffff9b83`6ad2a000 : nvlddmkm+0xb1a01
ffff948f`e2781948 00000000`00989680 : ffff9b83`6ad2a000 ffff9b83`6860553c ffff9b83`6ad2a000 fffff803`404cd880 : 0xffff948f`e27819f8
ffff948f`e2781950 ffff9b83`6ad2a000 : ffff9b83`6860553c ffff9b83`6ad2a000 fffff803`404cd880 00000000`0000000b : 0x989680
ffff948f`e2781958 ffff9b83`6860553c : ffff9b83`6ad2a000 fffff803`404cd880 00000000`0000000b 00000000`00000000 : 0xffff9b83`6ad2a000
ffff948f`e2781960 ffff9b83`6ad2a000 : fffff803`404cd880 00000000`0000000b 00000000`00000000 ffffe5ab`0e7eae93 : 0xffff9b83`6860553c
ffff948f`e2781968 fffff803`404cd880 : 00000000`0000000b 00000000`00000000 ffffe5ab`0e7eae93 ffffe5ab`0e7eae83 : 0xffff9b83`6ad2a000
ffff948f`e2781970 00000000`0000000b : 00000000`00000000 ffffe5ab`0e7eae93 ffffe5ab`0e7eae83 00000000`0000000b : nvlddmkm+0x6cd880
ffff948f`e2781978 00000000`00000000 : ffffe5ab`0e7eae93 ffffe5ab`0e7eae83 00000000`0000000b fffff803`3fec5650 : 0xb
SYMBOL_NAME: nvlddmkm+b1a01
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr 0xffff948fe2780f40 ; kb
BUCKET_ID_FUNC_OFFSET: b1a01
FAILURE_BUCKET_ID: AV_nvlddmkm!unknown_function
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {7eea5677-f68d-2154-717e-887e07e55cd3}
Followup: MachineOwner
---------