How long for Transcription to show up?

Question

Hi there,

How long does it take for Transcription to show up in teams? I enabled it within the Teams admin center for the Global (Org-Wide default) a couple of days ago and it hasn't shown up for all users except for me (I'm assuming because I am admin?) We are all using the Microsoft 365 A5 for Faculty licenses.

Answer 1

Hi @Anonymous

Typically, after enabling Transcription in the Teams admin center, it can take up to 24 hours for the feature to become available to all users in the organization. However, in some cases, it may take longer for the feature to propagate to all users. If Transcription is still not available to your users after a couple of days, there may be a configuration issue that needs to be resolved. Here are some troubleshooting steps you can try:

Ensure that Transcription is enabled for the specific Teams channels or meetings where you want it to be available.

Check if the Microsoft Stream service is available and working correctly in your region. If it's not available, then Transcription won't work. You can check the status of Microsoft Stream on the Microsoft 365 admin center dashboard.

Verify that all users have Microsoft Stream licenses assigned to them.

Make sure that your organization's data residency settings are correctly configured and that the data isn't being blocked or restricted in any way.

Check if there are any other policies or configurations that may be blocking the use of Transcription. https://learn.microsoft.com/en-US/microsoftteams/meeting-transcription-captions