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What should I do when getting the error code 500121

Kishan Jethwa 0 Reputation points
2023-04-10T21:17:17.3766667+00:00

I am getting an error which does not allow me to access my account after accidently denying access to myself thinking someone else was trying to get into my school account. Error Code: 500121 Request Id: 8081e673-513b-4e96-9d9f-acc1890f3301 Correlation Id: ff4fe6a9-7fb2-4555-8b5b-d751ded9189d Timestamp: 2023-04-10T21:11:11Z

Microsoft Security | Microsoft Authenticator
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  1. Dillon Silzer 57,826 Reputation points Volunteer Moderator
    2023-04-10T22:06:35.9533333+00:00

    Hello,

    You may have to reach out to your school's IT department to have them re-register your MFA options.

    If this is helpful please accept answer.

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