Problems wih Downlaoding the Lockdown Browser for AP Classroom

Question

I tried downloading the Lockdown Browser that is required in order to take and AP test and my computer won't let me. It keeps saying "To continue enter an admin username and password." I've also tried downloading it through the software center and every time I do, there's a pop-up that says "Software Center has not been loaded. There is a problem loading the required components for the Software Center. You can try launching Software Center at a later time. If the problem continues, you can contact your help desk." I've also restarted my computer to see if the issue was an update that I hadn't received but nothing has changed.

Answer 1

Hi @Caitlyn ,

The Lockdown Browser is not a Microsoft product so it is not supported on this forum, but the it appears to have its own support website where you can create a support ticket.

Hope this helps!