Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
9,041 questions
Windows 10 VM created from image stuck in "Please Wait"
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Ganchev Nikolay (BD/PDL-BG3)
0
Reputation points
Hello, I created a VM Manually, went into it, installed updates (tried without doing that) then ran Sysprep with shutdown, as mentioned in this article: https://learn.microsoft.com/en-us/azure/virtual-machines/windows/prepare-for-upload-vhd-image
and then captured the image and used the image to create a VM, however RDPing into the VM is stuck on "Please Wait".
I tried this 3 times, to the same effect each time, waited for more than an hour but this is not fixed.
I need to create a custom VM image with my tools installed and reuse them in a VMSS however this doesn't seem to be working. Any help would be appreciated.
Azure Virtual Machines
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
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vipullag-MSFT 26,487 Reputation points Moderator2023-04-17T04:01:12.85+00:00 Hello Ganchev Nikolay (BD/PDL-BG3)
Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused.
This issue needs deeper investigation. Support team will be able to check and help on this. I would recommend you to open a azure support case.
If you don't have a support plan enabled on your subscription, I request you to send an email to AzCommunity@Microsoft.com with Subject as "Attn:Vikas" referencing this thread along with your subscription ID. I can then enable your subscription with a one-time free technical support.
Once the issue is resolved, request you to post the resolution here for the benefit of community.
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