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account login error

Sandra Blühdorn 0 Reputation points
2023-04-11T13:18:36.0933333+00:00

I have a valid / paid Teams account and get a login error. I am the only one using that account and I have not changed anything in the setup. this is the error showing up when I want to log in: Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '1fec8e78-bce4-4aaf-ab1b-5451cc387264' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. JimmyYang-MSFT 50,446 Reputation points Microsoft Vendor
    2023-04-12T06:16:02.37+00:00

    Hi @Sandra Blühdorn

    Do you have the same problem when login Teams web client?

    In this article, it shows several causes and solution about this issue for your reference.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.