can not access share point

Question

Hello! summary: Incognito mode tested - no access
IE mode tested - no access
logging with another account (colleague account) on machine - no access
changing device/reinstalling system - same issue when Zscaler "private access" is turned off, the SharePoint home page can be opened. other colleagues can open the same website with "Private Access" enabled gpresults verified - no proxy issue

the screen shot is captured when one visits the SharePoint homepage.
it seems like amcdn.msftauth.net rejected the request for the SharePoint Can you please advise?

Answer 1

Hi @Mara Ursache-Luca ,

Since your problem is more complicated, we can't judge your problem just through the forum, we suggest you open a ticket for this problem.

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