Website showing an unexpected error in share point server

Shabin Suresh 211 Reputation points
2023-04-12T11:15:38.04+00:00

Dear Team, we have an issue with the website, which is hosted on share point server. The correlation id:39d69ca0-fc61-709f-7a38-f80eb6438fd3. How we can trace the issue? Thanks, Shabin

Microsoft 365 and Office | SharePoint Server | For business
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  1. Xyza Xue_MSFT 30,176 Reputation points Microsoft External Staff
    2023-04-13T08:31:26.6366667+00:00

    Hi @Shabin Suresh ,

    Where a correlation ID is valuable is tracing through a process.SharePoint creates a log (ULS) of everything it does when processing requests, and the correlation ID is basically the thread that ties each step together. Since SharePoint does thousands of requests at the same time, the correlation ID can be used to filter out just the steps that SharePoint was doing for any given request.

    If you are an IT Pro or Admin, to figure out what happened, you need to find the ULS logs for the time the event occurred, and search for the Correlation ID in those logs.

    For more information, please refer to: https://support.microsoft.com/en-us/office/sharepoint-correlation-id-in-error-messages-what-it-is-and-how-to-use-it-5bf2dba7-43d2-484c-8ef4-e059f76e3efa


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