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Surface with AMD processors

Iniobong Nkanga 2,081 Reputation points
2023-04-12T22:03:47.56+00:00

Hello Please I need your help on this issue. We have multiple Users experiencing issues with teams dropping calls, cameras freezing, audio issues. The users are using Surface Pro 4 with AMD Ryzen 5 processors.

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  1. Kai Yao 37,791 Reputation points Moderator
    2023-04-13T02:03:14.5866667+00:00

    Hi @Iniobong Nkanga

    Since this is a performance issue, please consider creating a service request in Microsoft 365 admin center to contact support for further investigation.

    Thanks for your understanding.


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