I keep getting Cant connect to network message when trying to connect to my school's wifi

Question

My school's wifi recently renewed their certificate and I can no longer connect on my phone i was required to trust the network certificate again, how do I do this on windows 11. I have run all recommended steps presented on the help page for windows 11, including a network reset, but nothing has helped.

Answer 1

Hello @James McDonald To trust a network certificate in Windows 11, you can follow these steps:

1. Open the Settings app.
2. Click on Network & Internet.
3. Click on Wi-Fi.
4. Click on Manage known networks.
5. Select the network you want to trust.
6. Click on Properties.
7. Scroll down and click on View network settings.
8. Scroll down and click on Install certificate.
9. Follow the prompts to install the certificate. I hope this helps!