User is unable to block/reserve room in outlook

Mani 376

Hello All, We had a room "Room1" (On-prem AD object) For that we added VIP group (Mail enabled security group) as member. Earlier it was working all good but now one of the user from that group is unable to block/reserve the room meanwhile others can book that.

We removed the user from group and added back still the issue is not resolved. What might be the cause for this issue? what are things that i need to check here?

Aholic Liang-MSFT 13,861 Reputation points Microsoft Vendor

2023-05-02T09:49:33.8966667+00:00

Hi @ Akhil,

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1 answer

Xuyan Ding - MSFT 7,586 Reputation points

2023-04-14T08:31:16.1266667+00:00

Hi @Akhil , Could you try adding the user directly instead of being a member of the security group and checking if the user still can't book a room? Please feel free to share your test results with us.

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Mani 376 Reputation points

2023-04-14T09:24:10.51+00:00

Hello @Xuyan Ding - MSFT Thanks for your response, I tried to add the user directly and this user is able to reserve the room now but we need to add user in that particular group.

Xuyan Ding - MSFT 7,586 Reputation points

2023-04-18T09:18:20.1666667+00:00

Hi @Akhil ,

Please try to add this VIP group in the delegate list and add this user separately to see if it works.

Xuyan Ding - MSFT 7,586 Reputation points

2023-04-26T10:10:18.3166667+00:00

Hi @Akhil ,

Is there any update on this thread? Comment here if you still need any help.
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User is unable to block/reserve room in outlook

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