Multi-app kiosk mode app not installed

Question

When I try to enroll tablet in multi-app kiosk mode, after setup is finished one app is missing. Initially, all went well but we forgot to disable few settings (adding/ removing accounts). Although that setting doesn't have anything to do with app installation, we reverted setting but the problem remains. The status of installation is "failed" but there is no code included. Please help. Thank you.

Answer 1

Hi,

Thank you for posting in Microsoft Q&A forum.

May we know how many devices are facing this issue, all tablets or only a few? If possible, we could try to redeploy to have a try.

Thanks for your time. Have a nice day!

Best regards,
Simon

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Answer 2

Hi,

Thank you for posting in Microsoft Q&A forum.

Given this situation, we need further troubleshooting. With Q&A limitation, it is suggested to create an online support ticket to get accurate help. Here is the support link:

https://learn.microsoft.com/en-us/mem/get-support

Thanks for your understanding and hope everything goes well with you.

Best regards,
Simon

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If the response is helpful, please click "Accept Answer" and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.