List of teams does not update when trying to copying files

Question

List of teams does not update when trying to copying files

Ida F 0

Hi, I'm currently tasked with copying files and folder between old teams and new teams. To be able to accomplish that, I've been added as an owner in both teams. The issue is that when I have chosen the files I need to copy and chosen "Copy to", the team I'm suppose to move the files to does not appear after I click on "more places". I see other teams that I are a member of and also some teams that I used to be a member of but I just recently removed myself from. It seems that the view of the shared libraries list when using the copy function does not update? I have logged off, restarted teams and even deleted the teams app folder under app data.

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Answer 1

Kai Yao 37,791 Moderator

Hi @lda F,

I tested in my lab but was not able to reproduce this issue.

Have you tried with Teams on the web? Would it help with this issue?

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Ida F 0 Reputation points

2023-04-14T06:31:48.7633333+00:00

It is exactly the same from web teams and I have even tried from another computer. It is now the day after and ONE team of 10 of the new ones has synced to the list. All the teams that I removed myself from yesterday is still in the list. I can't do the work that I'm supposed to do.
Kai Yao 37,791 Reputation points Moderator

2023-04-17T02:10:57.6566667+00:00

Thanks for the information. While I suppose the possible cause may be sync issues in backend.

Since it has been a few days, does the issue still persist?

If yes, please consider contacting support for further help via creating a service request in Microsoft 365 admin center>Support>Help & Support.

Thanks for your understanding.
Kai Yao 37,791 Reputation points Moderator

2023-04-20T01:23:32.6966667+00:00

Hi @Ida F,

I am writing here to confirm with you how thing going now?

Please let us know if you would like further assistance.

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List of teams does not update when trying to copying files

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